Shipping policy

SHIPPING POLICY

Thank you for shopping with Petrashop.

SHIPPING DESTINATION

Petrashop primarily serves customers in the United States.

ESTIMATED DELIVERY

Our estimated delivery time is:

7–12 business days.

Delivery times are estimates and may vary depending on destination, carrier operations, weather conditions, peak shopping periods, and other circumstances outside our reasonable control.

SHIPPING COSTS

Any applicable shipping costs will be displayed at checkout before you complete your purchase.

If free shipping is available for your order, this will be displayed on our website or during checkout.

ORDER TRACKING

When tracking information is available, it will be sent to the email address provided with your order.

Please allow some time for tracking information to update after your order has been shipped.

DELIVERY DELAYS

Occasional carrier delays may occur due to weather, transportation disruptions, peak shopping periods, or other circumstances outside our reasonable control.

If your order is significantly delayed, please contact us at Petrashop@gmail.com and we will assist you in checking its status.

INCORRECT SHIPPING ADDRESS

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice an error in your shipping information, please contact us as soon as possible.

Once an order has been shipped, we may not be able to modify its delivery address.

LOST, DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, contains an incorrect item, or appears to be missing an item, please contact us at Petrashop@gmail.com.

Include your order number and relevant photos when applicable so we can review the issue.

CONTACT

For questions about shipping or delivery:

Petrashop
Email: Petrashop@gmail.com
Website: petrashop.it.com